Email Templates

Adding & Editing Email Templates

You can add or modify templates by in the admin by going to: Config > Design > Email Templates

Adding & Editing Email Templates

Typically, the following templates are what you will find already loaded onto your site:

  1. Admin Order Receipt - Informs the admin that a new order has been placed on your site.
  2. Contact Us Email Template - Informs the admin when a user fills out a contact us form on your site.
  3. Email Friend - Sent out by a user when they want to share a page with a friend.
  4. Forgot Password Template - Notifies the user that their password has been reset.
  5. Gift Certificate Template - Notifies the user that a gift certificate has been issued.
  6. New Order Receipt E-mail - Notifies the user you received an order.
  7. New Return Email Template - Informs the admin that a return has been requested.
  8. New User Sign Up Email - Notifies/welcomes the user when they sign up on your site.
  9. Order Approval Request - Notifies the approver that an order needs approval.
  10. Order Approved - Notifies the user their order was approved by their approver.
  11. Order Denied - Notifies the user their order was denied by their approver.
  12. Order Status Update E-Mail - Updates the user on the status of their order.
  13. Request for Quote - Notification to ADMIN - Informs the admin that a request for a quote has been submitted by a customer.
  14. Return Accepted Template - Notifies the user their return request was approved.
  15. Return Rejected Template - Notifies the user their return request was rejected.
  16. Shipping Update Template - Notifies the user their order has shipped.
  17. User Sign up Notice (Admin) - Informs the admin that a new user has signed up on your site.

These are the emails that are sent out to you/your staff/customers. This is of course determined by a particular action; for example if a user places an order on your site, notifications are sent to both the user and the admin. Another determinant of how the emails are disseminated would be the settings you have listed under Config > General > Store Email Addresses which would determine whom receives/sends out the notifications.

Anatomy of an Email Template

Typically, the following templates are what you will find already loaded onto your site:

  1. Template Name: Internal name of the template
  2. HTML Body: The main part of  the template containing either text or images
  3. Add Selected Tag: Lets you add selected tags
  4. Available Tags: These are the available tags that can be utilized.

Previewing Email Templates

At this time, we do not have a method to preview these email templates.