Products

Note: If you have fields that are grayed out on your site, that indicates that this information is managed content and cannot be edited.

When you are creating or editing a product, the General Options are what are presented to you first. This one screen contains the most essential items necessary for creating a product. This time saving screen allows you to create a product in the most basic form without having to navigate to any other pages.

To the side of the page, is the product menu which serves as a guide to other product specific administration pages.

Saving and Viewing

Saving and Viewing

While working on the product page, you will see the buttons shown above at the top of the page.

  1. Save - Saves all changes and returns to the Product List page.
  2. More - Includes other options, such such clone and delete
  3. This section allows for notes to be kept about a particular product. These notes are only visible to admin users, your customers will not see these notes in the storefront.

General

General
  • Active - Sets a products Active or Inactive status. Inactive products will not appear in the store or searches.  If you are an administrator, you will be able to view the inactive products if you navigate directly to them.
  • SKU (Stock keeping unit) - A term used by merchants to identify the lowest level of product detail. This term will appear in the catalog.
  • Name - The title of the product that will appear in the catalog.
  • Manufacturer -  The company that makes the goods you are selling.
  • UPC (Universal Product Code) - Used for tracking items in stores.
  • UNSPSC (United Nations Standard Products and Services Code) -  A classification of products and services for use in eCommerce.
  • Rewrite URL To - This input rewrites the URL for the product to the specified text. For example: A standard URL for this page may look like "http://www.mystore.com/teeshirt001_black.aspx". A store admin could rewrite this URL to "http://www.mystore.com/shirt.aspx" by entering "shirt.aspx" in the Rewrite URL field.

Pricing

  1. Unit Of Measure - examples: "ea" is each "pk" is pack "ct" is carton etc...
  2. List Price (MSRP) - Manufacturer's Suggested Retail Price that will appear on the site.
  3. Cost - The stores cost of the product. The cost will not appear on the site.
  4. Site Price - The price of the product is the amount the customer will pay if purchasing the product. The price will appear on the site.
  5. Price Override Text - Text entered into this field will replace the price shown on the store. This feature helps compliment minimum advertised pricing policies. Example text may include 'Add to Cart for Price" or "Too low to show".
  6. Show Price Mode - This setting is used to determine if pricing is displayed when users visit your site. There are three different settings for this: a) ShowAlways - will show price unless a price override text is provided, b) ShowWhenLoggedIn - this will only display the price if users log in to the site; it will also display the price when item(s) are added to the cart, c) ShowAtCart - displays the price when the item(s) are added to the cart. This change can also be accomplished via spreadsheet using column header: showpricemode, see here for details - Import Format.
  7. Vendor - Select the Manufacturer or Vendor from the drop down list. Add or remove Manufacturers/Vendors under the People tab. The selected Manufacturer/Vendor will receive a drop shipper notice when this product is ordered. For details visit the Manufacturer and Vendor help files.
  8. Volume / Tier Pricing - This option allows you to offer your customers lower per-unit pricing as more products are purchased.
  9. Sold in Quantities of - Specifies the selling quantity count of a certain product.
  10. Minimum Order Qty - Specifies the lowest quantity of a certain product that you are willing to sell.
  11. Maximum Order Qty - Specifies the highest quantity of a certain product that you are willing to sell.

Content & Layout

  1. Long Description - Full description of product. By default our enhanced WYSIWYG editor is enabled for your convenience. No need to mess with HTML and CSS. In fact, if you can use a word processor (like Microsoft Word or Apple iWork), you can edit your own website - without programming skills or any additional software programs.
  2. Short Description - 255 maximum character description of the product. This description will appear in category list views on the store. HTML is allowed.
  3. Additional Content - Any other additional details you may want to add to the product description.

Shipping & Tax

  1. Dimensions - Sets the dimensions for the product.
  2. Weight - Sets the weight for the product. Weights are necessary to return accurate shipping rates on the store.
  3. Extra Ship Fee - Adds an additional shipping fee to the total shipping cost upon checkout.
  4. Ship Mode - Determines the starting address for shipping rate calculations. If set to “store”, shipping rates will be calculated from the stores address to the shipping address for the order. Likewise, if set to manufacturer/vendor, its shipping address will be used.
  5. Non-Shipping Product - Only select if the product is a non-shipping item. This option is primarily used for downloadable products (ebook/PDF file).
  6. Ship Separately - Separates the package from other items ordered. This option only applies when using realtime shipping (FedEx/UPS/USPS). Rates will be calculated for this item individually and added to the additional packages.
  7. Tax Class - This option sets the tax class that applies to a product. Tax classes can be configured under Configuration > Order Settings > Tax Classes.
  8. Tax Exempt - Defines if a product is tax exempt (no tax applied to the product).

Search & Meta

  1. Exclude from Search - If selected, the product will not show in any storefront KEYWORD search results. The product can still reside and be visible in categories and other content areas
  2. Search Keywords - If Search Keywords words are entered into the store search, the corresponding product will return. Keywords can be separated with a space.
  3. Search Rank Weight - The search rank weight is used solely to influence the relevance of a keyword search that is conducted on your site. You can get more information about the search rank weight by watching this video
  4. Global Rank - The global rank feature is used to rank products within a given category when there is no search keyword relevance. The higher the number you assign to a product, the higher up it appears in a category.
  5. Meta Title - This is the title of your product and will display at the very top of the users browser. This title will also be displayed in the search engine with normally a link to your page.
  6. Meta Keywords - Enter keywords that describe your product, separated by a comma. Make sure these keywords are specific to the mentioned item, normally in the form of synonyms or words specific to each item. Keywords can be used by search engines to index your document.
  7. Meta Description - Depending on the search engine, the Meta Description will normally be displayed along with the title of your page in an index. No more than 255 characters are supported therefore you want to keep this concise, compelling and to the point. Make sure this description makes sense as a reader may view this in the search engine before viewing your site. The description could determine if that user visits your site or moves on. Create sentences or even paragraph's to appropriately describe your product. Make sure the description reflects the contents in which it’s displayed. Some search engines will ignore sites with misleading content.

Images & Display

Images & Display
  1. Small Image - Define the small image by entering the path for the image or by using the "Select" button to choose an image.
  2. Medium Image - Define the medium image by entering the path for the image or by using the "Select" button to choose an image.
  3. Large/Zoom Image - Define the Zoom image by entering the path for the image or by using the "Select" button to choose an image. If nothing is selected here, the medium image is what is used as the zoom image.
  4. Manage Additional images - Choose from the multiple template plug-ins for displaying your product. Each template has a different method for displaying your product on the store. For more visit our eCommerce Display Templates page.

Product Types & Type Properties

Product Type - What type of product is it? Meaning, if you had to categorize this product, what would it be? A Speaker? An Adhesive?

You can view the entire list of possible Product Types in your site by going to Store Catalog > More > Product Types

Type Properties - These are the various features and or characteristics of the product. How tall is it? Is it recyclable? What color does it come in?

For more on Product Types and Type Properties Click here.

Advanced (+)

Advanced (+)
  1. Gift Wrap - Check to allow gift wrapping for this product
  2. Gift Wrap Charge - Additional fee to apply to the product for gift wrapping
  3. AbilityOne Substitute - If a product has an AbilityOne substitute, you would enter that sku here. We would first need to enable this feature on your site. You will also need to assign a group(s) that will be associated with these products by going to Config > Catalog Settings > AbilityOne Configuration. When an AbilityOne user adds an item that isn't part of their catalog, it forces the AbilityOne product.
  4. Replacement - Used to force re-direct a customer in the event a product has been discontinued.
  5. Generic Substitute - If the product has a substitute, it is presented to the user on the cart page and gives the user the option to swap out the products. (See image Below)

This is what users will see when they add a product that has a Generic Substitute.

Private/Restricted Products

The Private/Restricted Products feature has to be enabled in the admin before you can see it in this section. You can get to it by going to:

Config > Catalog Settings > Unavailable Products and enabling the first check-box under "Other Product Options"

Note: If you have fields that are grayed out on your site, that indicates that this information is managed content and cannot be edited.

When you are creating or editing a product, the General Options are what are presented to you first. This one screen contains the most essential items necessary for creating a product. This time saving screen allows you to create a product in the most basic form without having to navigate to any other pages.

To the side of the page, is the product menu which serves as a guide to other product specific administration pages.

Restricted products are almost the opposite, they will not be visible to users that belong to selected groups/roles, thus restricting them from purchasing.

Just like Private Products, simply add the groups that you do not want viewing this product to the box on the left.

Private and Restricted products work in tandem with Groups. For more info on how to setup groups Click here.

Updating products via a spreadsheet

If you need to perform this task in mass, you can update your site via a spreadsheet. As always, "sku" will be your first column and then you can include the following as needed.

Private Product

Column header = exclusivevisibilityrole

Value = group name (if more then one, separate by semicolon ";")

Restricted Product

Column header = hidevisibilityrole

Value = group name (if more then one, separate by semicolon ";")