• Accessing shipping methods
• Shipping Methods Page
• How to Create a New Shipping Method
• Commonly Used Shipping Method Types
• Shipping Settings
• Handling Fees
• Minimum Order Surcharge
• Shipping Method Visibility
• Custom Shipping Methods

From your admin dashboard, navigate to Config > Order Settings > Shipping Methods. This section is where all of your site’s shipping methods are created and managed.

The shipping methods page is where you’ll be able to view any existing shipping methods, make edits to them, or set up entirely new ones to fit the needs of your store and customers.

By default, your site includes two preset shipping methods:

• Local Delivery – A free shipping option available to customers who are assigned to the Local Accounts group.
• UPS Delivery - A flat-rate option that charges $9.99 for orders under $99, with additional rules for freight shipments.

In the Create New section, click the dropdown menu to view the list of available shipping method types.

Below is a short synopsis for how each shipping method works:

• EliteXtra - Elite Extra is a third party logistics platform that can be used to streamline routing and dispatch for your company. For more information, here is their website: https://eliteextra.com/
• Datatrac- used to set your shipping method to Datatrac
• FedEx - You can use this shipping method to integrate with your FedEx account
• By Item Count - charges using the number of items in the cart
• Common Carrier with Freight Levels - A basic shipping method with separate customizable parameters for freight items
• Custom Shipping-UPS Shippable - The most widely used shipping method we have, uses a minimum order amount to set a threshold of shipping charges with separate fixed parameters for freight items
• Common Carrier with Freight - a slightly different calculation method of freight
• US Postal Service - has the ability to connect into your USPS account via API
• By Order Total - bases the shipping charge off of the order total
• Freight - A simple freight shipping charge
• By Weight - charge by collective weight of the items
• Per Item - charges shipping based on number of items in the order
• Per Order - charges a flat rate for every order

Select the shipping method you want to add from the dropdown.

Click the Add button next to the dropdown. The setup page that follows will vary based on the shipping method you selected.

Below we have listed out our most commonly used shipping method types

Custom Shipping (UPS-Shippable & Freight)

1. If Order Includes ONLY UPS-Shippable Items

This section applies only to products marked as UPS-shippable. It controls how shipping is calculated when an order contains exclusively UPS-eligible items and no freight items.

• UPS Shipping Display Name: The label customers will see at checkout (e.g., UPS Delivery).
• Order Total Over/Under: Sets the order subtotal threshold for determining when different shipping rates apply.
• Shipping Rate if Under Order Total: The amount charged if the order is below the set threshold (e.g., $9.99).
• Shipping Rate if Over Order Total: The amount charged if the order meets or exceeds the threshold (e.g., free shipping).
• Use Percentage (optional): Instead of fixed dollar amounts, shipping can be calculated as a percentage of the order total.

2. Oversized Shipping Settings

This section applies only to items that meet or exceed the oversized parameters you define. If a product goes beyond the weight or dimension limits set here, the oversized surcharge will be applied in addition to regular UPS shipping rules.

• Enabled: Checked, meaning oversized rules are active.
• Surcharge Amount: The additional charge applied to oversized items (e.g., $20.00).
• Max Weight: The maximum item weight before the surcharge is triggered (e.g., 20 lbs).
• Max Length: The maximum item length before the surcharge applies (e.g., 15 in).
• Max Length + Girth Combined: The maximum combined measurement allowed before the surcharge applies (e.g., 30 in).

3. If Order Includes ANY Non-UPS Items (Freight)

This section applies to products that are too large or heavy to ship via UPS and must instead be shipped by freight. When an order includes even a single freight item, the freight rules below will be used.

• Freight Display Name: How the option will appear (e.g., Freight Delivery).
• Charge Method:
  • $ Amount – fixed cost per item or per order.
  • % of Site Price – calculates freight as a percentage of the product price. (In the example shown, the setup uses 19% of the item’s selling price.)
• Free Freight Shipping Over: The order total threshold where freight becomes free (e.g., $1,000).
• Minimum Charge Amount: The lowest possible freight charge, regardless of percentage (e.g., $99.99).
• Charge Percentage: The percentage of the product price applied as the freight charge (e.g., 19%).

In the Example:

• For orders containing only UPS-shippable items – customers receive free shipping once the order total exceeds a set threshold (e.g., $99.99). If the total is below that amount, a standard flat rate (e.g., $9.99) is applied.
• For orders that include freight items – shipping is calculated as a percentage of each freight item’s selling price (e.g., 19%), with a minimum freight charge in place (e.g., $99.99). Any UPS-shippable items in the same order will not incur additional shipping charges.

By Weight

In this example, we’ve set up a shipping method that charges based on the total weight of the items in the customer’s cart:

• For orders weighing 0–4.99 lbs, the shipping cost is $2.99
• For orders weighing 5–9.99 lbs, the shipping cost is $6.99
• For orders weighing 10–49.99 lbs, the shipping cost is $15.99
• For orders weighing 50 lbs or more, the shipping cost is $5.99

This method also allows you to import shipping rates in bulk using a spreadsheet. The file only requires two column headings: weight and charge. To upload your rates, click the dropdown arrow, select your file, and import it.

We have included a sample file below:

By Order Total

In this example, we’ve set up a shipping method that charges based on the order subtotal. This means the shipping cost is calculated according to the total value of the customer’s cart:

• For orders with a subtotal of $25.00–$49.99, the shipping cost is $10.99
• For orders with a subtotal of $50.00–$99.99, the shipping cost is $8.99
• For orders with a subtotal of $100.00 or more, the shipping cost is $5.99

This method also allows you to import shipping rates in bulk using a spreadsheet. The file only requires two column headings: subtotal and charge. To upload your rates, click open, select your file, and import it.

We have included a sample file below:

By Item Count

In this example, we’ve created a shipping method that charges based on item count. This means the shipping cost is determined by the total number of items in the customer’s cart:

• For 0–4 items, the shipping cost is $5.00
• For 5–9 items, the shipping cost is $15.00
• For 10 or more items, the shipping cost is $25.00

Per Item

In this example, we’ve set up a shipping method that charges per item. This means the shipping cost is calculated based on the number of items in the customer’s cart:

• For 0–9 items, the cost is $2.99 per item
• For 10–19 items, the cost is $8.99 per item
• For 20 or more items, the cost is $12.99 per item

Per Order

In this example, we’ve set up a shipping method that charges per order. This means customers pay a flat fee for each order they place, regardless of the number of items or the order total.

In the example above, each order placed will incur a shipping charge of $50.00.

Beneath your shipping methods, you’ll find the Shipping Settings section. These options let you adjust various parameters that control how your products are shipped. Below is an explanation of each setting and its function.

1. Enable Set Shipping Cost Equal To Shipping Total
   • When checked, the shipping cost will be automatically set equal to the shipping total defined by your configuration.
   • Useful if you want one flat calculation applied consistently across orders.
2. Override Admin Shipping Provider
   • Allows you to override the default shipping method with a selected option in the admin.
   • Helpful if you want admin orders to always use a specific carrier.
3. Override Admin Service Code
   • This field displays the service codes associated with the selected Override Admin Shipping Provider.
   • The list of codes will only populate once a provider is chosen. If no provider is selected, no service code options will be available.
4. Default To First Shipping Method
   • Defines the label that appears on the New Order page in the admin panel when creating an order without assigning shipping.
   • This can simplify checkout for customers by pre-selecting the most common option.
5. Admin "No Shipping" Option Label
   • Defines the label that appears in the admin panel if you choose not to assign shipping to an order.
   • For example, you might set this to “Exclude Shipping” or “Pickup Only.”
6. Restrict Tracking View
   • When enabled, this setting limits access to order tracking details. Only the order owner (or their manager), admins, or users with a direct link to the order will be able to view the tracking information
   • This is useful if you want to prevent general visibility of shipment tracking.
7. Hide Shipping Methods with Restricted Region Before Checkout
   • Ensures that shipping methods restricted by region, country, or postal code are hidden from customers earlier in the process, before they reach checkout.
   • Helps prevent confusion by showing only valid shipping methods for the customer’s address.

In this section of the admin, you can set up a handling fee to cover expenses related to packaging and preparing orders (such as boxes, tape, labels, or packing materials). The fee can be applied either per item or per order, depending on your preference.

This section allows you to set a minimum order total and apply a surcharge when that minimum is not met.

In this example, if the minimum is set to $30 and the customer’s order is below that amount, a $5 fee will be added to the order. If no groups are selected in the Member Of box, the minimum order requirement and surcharge will apply to all users.

Roles/Customer Groups

The Group/Role filter at the bottom of the shipping edit page lets you control which customers can see a specific shipping method.

For example, if the method is restricted to the Cobb Schools group, only members of that group will see it at checkout. To make the shipping method available to everyone, select the Visible to All Users option.

For additional details on managing customer groups, click here

Ship To Countries

Use this section to control which countries your shipping method is available in:

1. The first box lists the countries where the shipping method is available.
2. The second box lists the countries where the shipping method is not available. For example, in the illustration below, Canada, Mexico, Spain, and the United Kingdom are excluded.

Use the arrows in the middle to move countries between the two lists.

To add new countries, go to Config > Settings > Countries in the admin.

Ship To Regions

This section lets you choose which regions your shipping method is available in:

1. The first box lists the regions where the shipping method is available. For example, in the illustration below, Alabama, Florida, and Georgia are included.
2. The second box lists the regions where the shipping method is not available.

Use the arrows in the middle to move regions between the two lists.

Ship To Postal Codes

This setting restricts the shipping method so it only applies to the postal codes you list here. If left blank, the method will be available to all postal codes.

• Enter postal codes separated by commas. For example: 30734,30324,30322
• Partial codes are not supported. For example, entering 3033 will not include 30330, 30331, 30332

Postal Code Regex

Instead of listing individual postal codes, you can use a Regular Expression (Regex) to define a group of postal codes more efficiently.

• Regex = Regular Expression, which is a pattern or filter that matches a defined set of postal codes.
• Example: A regex would match any postal code starting with 303 followed by two digits (e.g., 30300–30399).

This option is an easier and more flexible way to cover ranges of postal codes than manually listing them above.

If the standard shipping options do not meet your needs, you may require a custom shipping method.

To request a custom shipping method, please submit a ticket through our support site at support.logicblock.com. Be sure to provide a detailed description of how you would like the method to function. Once submitted, our team will review your request and provide a quote for the work.