Shopping Carts
This is where you can locate all the current shopping carts that are on your site. Go to: Orders and Shipping > Shopping Carts
- This option allows you to sort by specific dates.
- Search for a shopping cart using a keyword.
- Filters only Quoted carts if checked.
- Export the listing of shopping carts to excel.
- Every cart will have a unique ID number.
- Sometimes orders fail later in the workflow process which may cause them to get an Order # but are not placed nor do they show up in the Order Manager.
- The "Sold To" and "User Email" options will capture a user's information if they are logged in.
- To "edit" the shopping cart (adding/removing items/placing the order for the customer) simply click on the edit (pencil) icon.
Deleting Shopping Carts
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To modify the frequency of when shopping carts are deleted on your site you will need to go to the Order Settings Page: Config > Order Settings >Order Settings.
Please Note: Shopping Carts can also be located under: Reports > Orders > Shopping Carts.
Supporting Documentation
For a more detailed description of the functionality of the features found in this section of the admin as well as the definitions for the terminology used, please visit the following link(s):